In partnership with
🧞♂️ New to Exponential Scale? Each week, I provide tools, tips, and tricks for tiny teams with big ambitions that want to scale big. For more: Exponential Scale Podcast | Scalebrate | Scalebrate Hub
Founding Supporters: Support the following people and companies because they supported us from the beginning: DataEI | Dr. Bob Schatz | .Tech Domains | Fairman Studios | Jean-Philippe Martin | RocketSmart AI | UMBC
In this Week's Newsletter
Latest Podcasts: What You Missed
Leverage-First Organizations: Antidote to Unicorn Dreams and Small Business Limits - The rise of the Leverage-First Organizations, and "Scalemaxxing" approaches to growth.
Hear how one company has grown consistently and scalably to over $6.5M in ARR with just a dozen people
Ambitious… But Lazy - What if the real goal of building a business isn’t doing more… but getting things to work without you?
10,000+ Customers With 15 People – How SweepBright scaled to over 10,000 customers with a team of just 15. A practical conversation with Raphael Bochner on leverage, focus, and designing a business that grows without growing headcount.
Hiring without Hiring – How to scale without adding payroll or burning out.
The Week in Exponential Scale (In Case You Missed It)
Miss a few Daily issues while actually running your business? We’ve got you.
Here’s a quick skim of everything we shipped in the Daily newsletter last week.
Free Daily Drops
The "Who, Not How" Shift: Focusing on Leverage and Delegation
Stop trying to learn every skill yourself and start finding people who already have them, because the fastest path to scaling isn't mastering “how,” it's finding the right “who.”Turn Customer Feedback Into Case Studies Automatically
Build a system that automatically captures customer wins, testimonials, and success metrics then transforms them into polished case studies, so your happy customers become your best marketing asset without manual work.Fire the Bottom 10%: Once a Quarter, Review Your Client List
Audit your client list quarterly and proactively fire the bottom 10% who drain resources, pay late, or create disproportionate stress, because your sanity and focus are worth more than revenue from toxic clients.Sales Process Documentation: Consistency Without Gatekeepers
Document your sales process so thoroughly that anyone on your team can close deals using your playbook, eliminating you as the bottleneck and ensuring consistent results regardless of who's selling.WhatsApp (Early): Cap Your Scope to Protect Your Stability
Learn how WhatsApp grew to billions of users by saying “no” to features, ads, and distractions, proving that capping your scope and protecting your core product is a competitive advantage, not a limitation.The Minimal Microteam Tech Stack: Minimal but Mighty
The essential 12-tool tech stack that gives microteams maximum leverage without bloat, covering communication, project management, sales, marketing, and operations with zero redundancy.
The "Who Not How" Delegation Toolkit: Stop Solving, Start Sourcing
A framework for identifying which tasks to delegate, how to find the right people, and how to hand off work effectively, including job description templates, sourcing strategies, and onboarding checklists.The Feedback-to-Case-Study System: Turn Happy Customers Into Marketing Assets
Automated workflows and templates to collect customer wins, extract metrics, and create publication-ready case studies, including email scripts, interview guides, and design templates.The Client Value Matrix: Fire the Bottom 10% and Reclaim Your Sanity
A scoring framework to objectively evaluate clients across revenue, profitability, support burden, and strategic value, plus scripts for gracefully offboarding toxic clients without burning bridges.The Microteam Sales Playbook: Document Your Sales Process in One Afternoon
Step-by-step templates to document your entire sales process, including qualification criteria, pitch scripts, objection handling, closing techniques, and follow-up sequences.The Scope Lock: How to Say "No" to Feature Creep and Protect Your Product
A decision framework for evaluating feature requests and protecting your product vision, including prioritization criteria, stakeholder communication templates, and the exact playbook WhatsApp used early on.
Punch Above Your Weight
Anyone who has said that size doesn't matter has never tried to sleep in a room with a mosquito. That little bugger will keep you up all night.
You're a few-person team competing against companies with hundreds or thousands of people.
They have bigger budgets. More resources. Established brands.
On paper, you shouldn't win.
But you do.
Because you're not trying to out-resource them. You're trying to out-maneuver them.
You're faster. More focused. More strategic. You punch above your weight.
This is the advantage of teams that scale with leverage, not labor. And it's how small teams beat big companies.
The Three Levers of Asymmetric Competition
When you're outgunned, you can't fight the same fight.
You need different weapons.
Here are the three levers that let small teams with big leverage punch above their weight:
Speed
Focus
Technology & Systems
Big companies are slow. You're fast.
Big companies serve everyone. You serve a niche.
Big companies throw money at problems. You use leverage: automation, systems, and smart positioning.
Let's break down each one.
Lever 1: Speed
Big companies have processes. You have agility.
While they're scheduling meetings to discuss whether to build a feature, you've already shipped it, tested it, and iterated.
How to use speed as a weapon:
Ship faster
Big companies take 6 months to ship a feature
You ship in 6 weeks
First-mover advantage = customer acquisition
Decide faster
Big companies need approval from 5 layers of management
You decide in one conversation
Fast decisions compound into fast execution
Iterate faster
Big companies fear breaking things
You A/B test, learn, and pivot in real-time
Speed of learning > perfection
Respond faster
Customer emails a big company → 48-hour response time
Customer emails you → 2-hour response time (or less)
Responsiveness builds trust and loyalty
Example:
Ever heard of the app Superhuman? Well this email app beat Gmail on speed:
Gmail is bloated, slow, and complex
Superhuman is fast, minimal, keyboard-driven
Users switched because Superhuman felt 10x faster
Speed became the feature.
Action: Identify one area where you can be 10x faster than competitors (shipping, responding, deciding, onboarding). Make it your differentiator.
Lever 2: Focus
Big companies try to serve everyone. You serve someone specific.
They're generalists. You're a specialist.
And specialists win.
How to use focus as a weapon:
Narrow your market
Big companies: "We serve all businesses"
You: "We serve SaaS companies with 10-50 employees doing $1M-10M ARR"
Narrow = you become the obvious choice for that niche
Say no to distractions
Big companies build features no one asked for (because they have resources to waste)
You only build what your core customer desperately needs
Every feature is intentional
Own one problem deeply
Big companies solve 10 problems adequately
You solve 1 problem exceptionally
Deep > wide
Double down on what works
Big companies diversify (new products, new markets, new ventures)
You maximize what's already working
80/20 rule: Focus on the 20% that drives 80% of results
Example:
Basecamp vs. Asana/Monday.com:
Asana and Monday try to be everything (project management, CRM, workflows, integrations)
Basecamp focuses on one thing: simple project management for small teams
Basecamp charges premium prices and has a cult following
Focus became the moat.
Action: Identify the one thing you do better than anyone else. Cut everything else that distracts from it.
Lever 3: Technology & Systems
Big companies scale with people. You scale with systems.
Leverage = getting more output from the same input.
How to use leverage as a weapon:
Automate repetitive work
Big companies hire 10 people to do manual work
You automate it with $50/month tools
Example: Zapier replaces 3 hours/week of data entry
Build systems, not heroes
Big companies rely on individual employees
You build repeatable processes anyone can run
Example: Sales playbook → new hire closes deals in week 1
Use content as leverage
Big companies do 1-on-1 sales calls (doesn't scale)
You create content that educates at scale (blogs, videos, courses)
Example: One blog post drives leads for 5 years
Charge more (pricing leverage)
Big companies compete on price and volume
You charge 3x more because you're specialized
Higher margins = more profit per customer
Partner for distribution
Big companies build everything in-house
You partner with platforms that already have your customers
Example: Build a Shopify app instead of building your own e-commerce platform
Example:
ConvertKit vs. Mailchimp:
Mailchimp serves millions of users, low prices, high churn
ConvertKit serves creators, charges 3x more, builds tools specifically for their niche
ConvertKit generates more revenue per customer with a fraction of the team size
Leverage became the business model.
Action: Find one area where you can replace labor with leverage (automation, systems, content, pricing, partnerships).
How Small Teams with Leverage Beat Big Companies: Real Examples
Here’s some more David vs. Goliath wins:
Gumroad vs. Shopify
Goliath: Shopify (7,000+ employees, multi-billion-dollar company)
David: Gumroad (10-person team, niche: digital creators)
How they won: Focus (creators selling digital products, not physical goods), simplicity
Stripe vs. PayPal
Goliath: PayPal (established, massive user base)
David: Stripe (started with 5 engineers, API-first)
How they won: Developer experience, speed of integration, modern tech
Common thread? Speed, focus, and leverage.
The Microteam Playbook for Punching Above Your Weight
Here's how to compete… and win… against bigger competitors.