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In this Week's Newsletter
Latest Podcasts: What You Missed
Activity vs Impact: The Busy Trap - Are you running a business or just running in circles? Beware the "Activity Trap": the dangerous habit of confusing hours worked with actual value created
Leverage-First Organizations: Antidote to Unicorn Dreams and Small Business Limits - The rise of the Leverage-First Organizations, and "Scalemaxxing" approaches to growth.
Hear how one company has grown consistently and scalably to over $6.5M in ARR with just a dozen people
Ambitious… But Lazy- What if the real goal of building a business isn’t doing more… but getting things to work without you?
10,000+ Customers With 15 People – How SweepBright scaled to over 10,000 customers with a team of just 15. A practical conversation with Raphael Bochner on leverage, focus, and designing a business that grows without growing headcount.
How To Appear Larger than You Are... if you need to
The enterprise buyer looks at your website. They see "Contact Us" instead of "Book a Demo." They see a founder's personal email instead of [email protected]. They see a generic LinkedIn page with 300 followers.
And they think: "This is too small. We need someone with more resources."
It doesn't matter that you deliver better work than the 500-person agency down the street. It doesn't matter that your microteam is more responsive, more innovative, and more cost-effective.
Perception is reality. And right now, you look small.
Here's the uncomfortable truth: Some clients—especially enterprise buyers, conservative industries, or risk-averse decision-makers—won't take a bet on a tiny team. They need the appearance of stability, scale, and infrastructure before they'll even take a meeting.
You don't need to lie. You don't need to fake it. But you do need to signal credibility in ways that larger companies signal it by default.
This isn't about becoming something you're not. It's about removing friction so the right clients can see your actual value—instead of bouncing because you look too small.
The Deal They Almost Lost
Let me tell you about Mira. Mira's team was incredible, even though they were only 3 people. They'd built apps for multiple startups that went on to raise millions. Their code was clean, their delivery was fast, and their clients loved them.
But when Mira pitched a $150K enterprise contract, the buyer hesitated.
"You only have three people? What happens if someone gets sick? What if you can't handle the workload? We need a team with more capacity."
Mira tried to explain: "We've delivered projects twice this size. We have a network of vetted contractors. We're more nimble than a big agency."
The buyer wasn't convinced. They went with a 50-person agency that delivered late, over-budget, and with mediocre quality.
Mira lost the deal, not because she couldn't deliver, but because she didn't look like she could.
After that, Mira made some changes:
Added a "Team" page with contractors listed as "Strategic Partners"
Changed her email signature from "Founder" to "CEO & Lead Engineer"
Created case studies with client logos (with permission)
Added a "Careers" page (even though she wasn't actively hiring)
Built out her LinkedIn company page with regular posts
Six months later, another enterprise buyer came through. Same size contract. Same concerns about capacity.
But this time, the buyer saw:
A polished website with a full team page
Active social presence (LinkedIn posts, case studies)
Client logos from recognizable brands
Professional email addresses (no more Gmail)
The buyer said: "You guys look solid. Let's do this."
Same team. Same capabilities. Different presentation.
"I didn't change what we do. I just removed the signals that made us look risky."
Why Appearing Larger (Sometimes) Matters
Let's be clear: Most of the time, being small is an advantage.
Small teams are faster, more agile, more personal, and often better at delivery than bloated agencies.
But there are specific scenarios where appearing larger can unlock opportunities you'd otherwise lose:
Scenario 1: Enterprise Sales
Big companies have procurement processes. They need to check boxes: vendor insurance, capacity guarantees, financial stability. If you look like a solo freelancer, you won't make it past the first filter.
Scenario 2: Competitive Bids
If you're competing against larger firms, buyers will compare "team size" as a proxy for reliability. It's lazy, but it happens.
Scenario 3: Investor or Partnership Conversations
Investors and strategic partners want to back businesses, not side projects. If your brand looks like a hobby, you won't get taken seriously.
Scenario 4: Premium Positioning
If you're charging premium rates, you need to look premium. A generic website and a Gmail address don't scream "$50K retainers."
The Perception Levers: How to Appear Larger (Without Lying)
Here's how to signal scale, stability, and credibility, without faking your team size or capabilities.
Lever 1: Professional Infrastructure
Problem: You're using Gmail, personal social accounts, and a bare-bones website.
Fix:
Custom Email Domain: Switch from [email protected] to [email protected]. Use Google Workspace or Microsoft 365 ($6-12/user/month).
Professional Email Signatures: Include your title, company name, website, and LinkedIn. Add a headshot.
Dedicated Company LinkedIn Page: Post regularly (even if it's just sharing blog posts or case studies). Engage with your network.
Polished Website: Doesn't have to be fancy, but it needs: clear value prop, team/about page, case studies, and professional design.
Why it works: These are the table stakes for "real" companies. If you don't have them, you look like a side hustle.
Lever 2: Team Presentation
Problem: Your website says "I" instead of "We." You list yourself as the only team member.
Fix:
Create a Team Page: Include yourself, any full-time employees, and key contractors/partners (label them as "Strategic Partners" or "Senior Advisors").
Use "We" Language: Everywhere on your site and in communications. "We deliver..." not "I deliver..."
Show Depth: Add bios for each team member. Highlight expertise and past work.
Optional: Advisory Board: If you have mentors or advisors, add them to the site. It signals credibility and connections.
Why it works: Buyers don't want to bet on one person. Showing a team (even if part-time or contractor-based) removes the "single point of failure" fear.
Lever 3: Social Proof & Credibility Signals
Problem: Your site has no client logos, no testimonials, no proof you've done this before.
Fix:
Client Logos: Get permission to display logos of past clients. Even 3-5 recognizable names build trust.
Case Studies: Write 2-3 detailed case studies. Include the problem, your solution, and the result (metrics if possible).
Testimonials: Ask happy clients for short quotes. Display them prominently on your site.
Press & Mentions: If you've been featured anywhere (podcasts, blogs, news), add a "Press" or "As Seen In" section.
Awards or Certifications: Industry certifications, partner badges (Google Partner, HubSpot Partner, etc.), or awards signal credibility.
Why it works: Buyers want to know you've done this before. Logos and testimonials are shortcuts to trust.
Lever 4: Content & Thought Leadership
Problem: Your company has no public presence. No blog. No LinkedIn activity. You're invisible.
Fix:
Company Blog: Publish 1-2 posts per month on industry topics, case studies, or how-tos. Shows you're active and expert.
LinkedIn Thought Leadership: Post weekly on your personal LinkedIn (founder visibility) and company page. Share insights, wins, and lessons.
Guest Posts or Podcast Appearances: Get featured on industry blogs or podcasts. Link to them from your site.
Why it works: Active presence = alive and growing. Silence = dead or stagnant.
Lever 5: Process & Systems Signals
Problem: You pitch meetings with "Let me know when you're free." You send proposals in Google Docs. You have no onboarding process.
Fix:
Scheduling Tool: Use Calendly or similar to book meetings. Looks professional, saves time.
Proposal Software: Use PandaDoc, Proposify, or similar instead of Word docs. Trackable, signable, and professional.
Client Portal or Dashboard: If possible, give clients access to a dashboard (even if it's just a shared Notion page). Shows organization.
Onboarding Process: Send a welcome email, onboarding doc, and kickoff agenda. Makes you look systematic.
Why it works: Big companies have processes. If you have them too, you look more established.
Lever 6: Positioning & Messaging
Problem: Your site says "We do everything for everyone." No niche. No focus.
Fix:
Pick a Niche: Position yourself as specialists in an industry or service. "We build SaaS apps for healthcare startups" beats "We build apps."
Premium Language: Use words like "partner," "strategic," "enterprise," "solutions." Avoid "affordable," "budget," "small."
Case Study Focus: Show results, not just services. "We increased MRR by 40% in 90 days" beats "We do marketing."
Why it works: Specialists charge more and attract bigger clients. Generalists look small and cheap.
What NOT to Do (The Line Between Credibility and Fraud)
There's a difference between presenting yourself professionally and lying. Here's where NOT to cross the line:
❌ Don't fake team size. Don't say "We're a team of 20" if you're a team of 3. You can say "We work with a network of vetted specialists."
❌ Don't invent clients. Don't put logos on your site if you haven't worked with them. Ask for permission.
❌ Don't fake credentials. Don't claim certifications, awards, or press you don't have.
❌ Don't over-promise capacity. Be honest about timelines and workload. It's fine to say "We're currently booked through Q3" (shows demand).
✅ Do present what you have professionally. Use the signals above to remove friction, not to deceive.
When You DON'T Need to Appear Larger
Not every client cares about size. In fact, many prefer small teams.
You don't need to signal scale if:
You're targeting startups, founders, or scrappy businesses (they value agility over size)
You're selling to individuals or solopreneurs (they relate to small teams)
You're positioning on personal brand or craft (e.g., boutique consultancy, artisan work)
Your niche celebrates small/indie (creative fields, indie SaaS, etc.)
The rule: Only signal scale if it's a barrier to the clients you want to serve.
Today's 10-Minute Audit
Answer these questions honestly:
Do I have a professional email address? (Not Gmail/Yahoo)
Does my website say "I" or "We"?
Do I have client logos, testimonials, or case studies on my site?
Is my LinkedIn company page active? (At least 1 post/month)
Do I use professional tools for scheduling, proposals, and onboarding?
If you answered "no" to 3+ of these, you're likely losing deals because you look too small—not because you are too small.
Pick one from the list. Fix it this week.
A Final Thought
Being small is a superpower… until it's not.
The smartest leverage-first scaling founders know when to lean into being small (agility, personal service, speed) and when to remove the signals that make them look risky (professionalism, credibility, scale).
You don't need to pretend to be a 100-person agency. You just need to remove the friction that stops the right clients from seeing your value.
Polish the edges. Signal credibility. Show up like the professional you are.
And let your work do the rest.
Refer Folks, Get Free Access
What This Is
A comprehensive, step-by-step implementation toolkit that transforms how your microteam is perceived by enterprise clients, investors, and premium buyers—without lying about your size or capabilities. This is the complete operational playbook for removing the "too small" objection before it kills your deals.
Why You Need This
Here's the painful reality: You're losing 6-figure contracts because your Gmail address makes you look like a side hustle. Enterprise buyers are ghosting you after checking your LinkedIn page with 200 followers. RFPs are going to 50-person agencies who'll deliver worse work at 3x the price.
You know you can deliver. But perception is killing you before you get the chance to prove it.
This toolkit gives you the exact assets, templates, and implementation checklist to signal credibility, scale, and professionalism—so enterprise buyers see a legitimate partner instead of a risky bet.
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